Returns & Exchanges

At Urban Culture Online, we want you to be completely satisfied with your street-inspired wardrobe. If your purchase doesn't fit your style, you can return or exchange eligible items within 30 days of delivery.

Return Process

• 1.
  Initiate Your Request

  Log into our online portal with your order number and email address to select the items you wish to return or exchange.

• 2.
  Prepare the Package

  Securely pack your items in their original packaging, ensuring all tags are attached and the garments are in unworn, original condition.

• 3.
  Ship It Back

  Affix the prepaid shipping label provided in the portal and drop your package off at any authorized courier location.

• 4.
  Receive Your Refund

  Once our warehouse inspects the returned items, your refund or exchange will be processed within 5-7 business days to your original payment method.